Quick, clear answers.

Use the child’s current height first and age only as a secondary guide. Each product page lists only the sizes offered for that exact style. If the child is between sizes or you prefer growing room, consider the larger option.

Choose the exact label shown on the product page. Some family sets and accessories use adult or one-size options instead of child-height sizing, so the source label is preserved on the listing.

Each pictured color or outfit option has its own selection. Choose the exact option and size before adding it to your bag; the product image and price update to match that selection.

All store prices and checkout totals are in United States dollars (USD). Payment is processed securely by PayPal, and Wink & Weave does not receive your full card credentials.

Tracked Yanwen standard shipping is free. Orders are normally prepared within 2–3 days after payment confirmation, followed by an estimated 7–14-day delivery window after dispatch. Delivery dates are estimates rather than guarantees.

We accept destinations worldwide where Yanwen coverage, PayPal, trade rules, and local law permit. If an accepted order cannot be fulfilled to the destination, it will be cancelled and the payment returned to the original payment method.

Wink & Weave covers applicable duties, import taxes, and sales taxes for accepted orders. If a carrier or authority unexpectedly requests an import payment, contact us before paying or refusing the parcel.

We send the Yanwen tracking reference to the email associated with the order once it becomes available. Initial scans can take time to appear, and a local carrier may complete final delivery.

You may request a return within three months after delivery. Wink & Weave pays the reasonable tracked return-shipping cost and initiates the refund to the original PayPal payment method after the return is received.

Yes. Exchanges depend on current color and size availability. If the requested replacement is unavailable, the return can be processed for a refund instead.

Email customer care with the order number, tracking reference, and useful photos when available. Keep damaged packaging until the issue is resolved so we can investigate with the carrier and provide the appropriate remedy.

Contact us immediately with the order number and complete corrected address. We will try to update an order that has not shipped, but cannot guarantee a change once processing or carriage has begun.