Store policy preview
Returns & refunds
The final return window, return addresses, condition requirements, and refund timing will be confirmed before checkout is activated.
If something is not right
Customers will be able to contact support with their order number and photos when an item arrives damaged, incorrect, or materially different from the listing.
Return condition
Final eligibility rules will explain unworn condition, tags, hygiene-sensitive products, and any destination-specific consumer rights.
Refunds
Approved refunds will be returned to the original PayPal payment method. Processing timing will be stated in the live policy.